Of course the key question is .... who has has a claim with their insurer and how did it go?
All most of us can go by is what the price was and how nice the person on the phone was when they took our money
No one really wants to find out how good (or bad) their company is, do they!
I'm with AIB currently and all looks good - but never claimed
Previously with A-Plan for a few years and before that Brentacre for a year - both companies doing special self-build camper policies. But again, never claimed.
I have sadly heard quite a few negative things about Adrian Flux regarding hassles on payout values and that has put me off them personally.
My policy is up for renewal in next fortnight and I am going to try and find an AGREED VALUE policy so should the unfortunate happen, I don't need to argue about the payout amount. It would make life a lot easier!
The last time I made a claim, it was on Policies from AXA and ALA. AXA paid out within 2 weeks of submitting the claim for both the vehicle (my car) and tools (taken from my workshop). I asked them to up their offer to a specific minimum amount required by ALA, which they did so within 2 hours.
GAP policy with ALA then paid up the difference between AXA money and what I bought the car for within a week or so.
So AXA and ALA ... both recommended from actual results.
Partner had a payout from Coop
Insurance a few years ago. Car written off shortly after some repairs identified as Advisories were carried out. The Coop actually agreed to pay out more than she paid for the car to cover these repairs as they added value to the now written-off car. Very pleased with their attiture so again,
Coop recommended from experience.