Ripped off by eBay seller.

[Admin]

As some of you may remember I had an issue with my motorhome and the 'diesel particulate filter' 'differential pressure sensor' had failed. These cost around £200 from Fiat but are much cheaper on eBay. I purchased on for £50 from:

Newpart Automotive
Andrew Gosling
11 Bryant Avenue
Romford
London
Essex
RM3 0AP
United Kingdom

They have a rating of 32285 on eBay so although the part is most likely fake it did come with a 1-year warranty so I thought it was worth a chance. The sensor failed after a couple of months and I contacted them to get it replaced, they asked for the old one to be returned for testing. I returned to sensor and they have told me that it is not the sensor that they sent out to me and they have secret laser printing on the items. I only have two sensors the one they have sent me and the original one fitted by Fiat. I sent them a photo of the one I still have (just in case) and they say that one is not their either. So they are not replacing it.

I did then have a look at their negative feedback

is not an original part

About as genuine as the BMW logo printed on the sticker

No a genuine VW part as shown in the photo

It was listed as new.This was untrue and the part was defective.Bad business .

AVOID ORDER BRAND NEW AND RECEIVE DAMAGED SECOND HAND

So I would avoid them https://www.ebay.co.uk/usr/newpartautomotive

I am going to complain to eBay.

I have now purchased an original Fiat part.

 

[The laird]

Fun cowboys

 

[Deleted member 117]

Ebay themselves usually refund dodgy items....or force the seller to do so don't they ?? Maja

 

[yorkslass]

If your out of time with e bay, paypal may be able to assist.

 

[Deleted member 117]

...actually, thinking back....my item simply never arrived....not sure where Phil stands....

 

[SimonM]

I think you’ve 6 months with PayPal to make a claim.

 

[witzend]

I can remember you getting the van if it was new can't be much out of warranty

 

[Admin]

The warranty from the dealer ran out in September, the motorhome itself is over 5 years old now, I could not afford a new one.

 

[Geraldine]

Let us know how you get on Phil.
Cheers.
David