marchie
Full Member
- Messages
- 4,556
There have been a few articles over the last couple of weeks about the falling jobs market after the NIC increase, and my experience this week suggest that it might be starting a downward spiral, with fewer employees being available to answer queries, so potential orders lost, so fewer jobs needed etc. All of the below have websites boasting about their commitment to Customer Service and helping new customers to choose the product that is right for them
1. Rang 2 Fiat Professional Dealers early Monday morning to book a Timing Belt/Water Pump/Ancillary Belts change - 'We'll check with the Workshop Manager and phone you straight back' - still waiting.
2. After the Winter 2025 problem with the broken rear wheel spokes on the e-bikes, we have decided to upgrade the e-bikes with Trek versions, because they offer a total weight limit of 136kg [usual maximum is 100-115Kg], including rider, rucksack and bike rack load [daily shopping!]. The rear wheel spokes were probably supporting over 120Kg against a 110Kg maximum load limit.
Trek offer a bewildering array of Hybrid/Commuter/City et al bikes and the website doesn't make the differences between the models entirely clear. The cheapest bikes are around £2100 each, but can reach £4700- £5000 each, plus panniers and other accessories, so £4000-£10,000 potential purchase if someone will talk me through what would be best for me to buy. Rang 2 Trek Dealers, no answer after ringing out for 2-3 minutes, well before closing time. Voicemail left asking for a callback - heard nothing.
3. New Air Fryer arrived yesterday, and tried to buy Oil Spray/Pour Pump and Trayliners + new silicone tongs online. Amazon indicated at the 'Your Basket' stage that the earliest delivery date would be split between 18th July and 11th August, with a split delivery [but no indication of what would arrive on which dates. Placed the order, at which stage the delivery date changed to'all items delivered on 11th August'! Complained to Amazon, and had a callback of indifference - 'it's the way the system operates - can't do anything to help you', so I cancelled the order and placed it with Lakeland. More expensive + £3.95 delivery to a Evri Collection Store within 3-5 working days, but at least this side of Autumn ...
4. As for electricians and heating engineers to do the house rewire and modify/update the heating system, I should get call backs from about 30 trades people any day now ...
Steve
1. Rang 2 Fiat Professional Dealers early Monday morning to book a Timing Belt/Water Pump/Ancillary Belts change - 'We'll check with the Workshop Manager and phone you straight back' - still waiting.
2. After the Winter 2025 problem with the broken rear wheel spokes on the e-bikes, we have decided to upgrade the e-bikes with Trek versions, because they offer a total weight limit of 136kg [usual maximum is 100-115Kg], including rider, rucksack and bike rack load [daily shopping!]. The rear wheel spokes were probably supporting over 120Kg against a 110Kg maximum load limit.
Trek offer a bewildering array of Hybrid/Commuter/City et al bikes and the website doesn't make the differences between the models entirely clear. The cheapest bikes are around £2100 each, but can reach £4700- £5000 each, plus panniers and other accessories, so £4000-£10,000 potential purchase if someone will talk me through what would be best for me to buy. Rang 2 Trek Dealers, no answer after ringing out for 2-3 minutes, well before closing time. Voicemail left asking for a callback - heard nothing.
3. New Air Fryer arrived yesterday, and tried to buy Oil Spray/Pour Pump and Trayliners + new silicone tongs online. Amazon indicated at the 'Your Basket' stage that the earliest delivery date would be split between 18th July and 11th August, with a split delivery [but no indication of what would arrive on which dates. Placed the order, at which stage the delivery date changed to'all items delivered on 11th August'! Complained to Amazon, and had a callback of indifference - 'it's the way the system operates - can't do anything to help you', so I cancelled the order and placed it with Lakeland. More expensive + £3.95 delivery to a Evri Collection Store within 3-5 working days, but at least this side of Autumn ...
4. As for electricians and heating engineers to do the house rewire and modify/update the heating system, I should get call backs from about 30 trades people any day now ...
Steve