runnach
Full Member
- Messages
- 3,204
Dec 21 purchased battery for my car by entering my car reg into AB search engine, battery purchased ( 3 year warranty) as recommended by AB search engine. Car : my Mitsu 1.8 DCi with stop/start facility.
Saturday battery failed, deed as a DoDo, gave it a charge, and managing to get Bea to and from her work, her merc is chit in icy conditions being auto and rear wheel drive. Hence her using my car.
Not long of phone with AB, appears to have been an issue with me having the incorrect battery at initial purchase, I explained I purchased in accordance with AB search engine recommendation. Scott the lad I was talking with said he would need to speak to his manager and get back to me, less than ten mins later, Scott returned my call and as a good will gesture, a new and recommended battery for my car will be sent to me soon!!
No fuss, a two way common sense telecon, and a good result for me.
Well Done Alpha Batteries, thank you and AB will be my first choice company for purchasing batteries for car or motorhome.
Saturday battery failed, deed as a DoDo, gave it a charge, and managing to get Bea to and from her work, her merc is chit in icy conditions being auto and rear wheel drive. Hence her using my car.
Not long of phone with AB, appears to have been an issue with me having the incorrect battery at initial purchase, I explained I purchased in accordance with AB search engine recommendation. Scott the lad I was talking with said he would need to speak to his manager and get back to me, less than ten mins later, Scott returned my call and as a good will gesture, a new and recommended battery for my car will be sent to me soon!!
No fuss, a two way common sense telecon, and a good result for me.
Well Done Alpha Batteries, thank you and AB will be my first choice company for purchasing batteries for car or motorhome.