I had similar with smart meters, two year later, both replaced and functioning as they should, for now.I am one of those people whose smart meter has not worked foe months
My in house display works but smart meter won't talk to energy company,I had similar with smart meters, two year later, both replaced and functioning as they should, for now.
Chase up your supplier, cancel your DD (pay on receipt by credit card) your provider will soon be in touch, then tell them DD will resume after your smart meters are working as they should.
Good luck.
That is weird, while electric meter was connected and reading taken remotely, Gas meter would not speak to electric meter, hence no gas reading taken remotely. IHD, while shown connected, gave out no data for gas or electric. More calls and chasing by me, they are able to work the magic remotely, which they did with gas meter, once gas was able to link with electric, IHD came to life and works as it should.My in house display works but smart meter won't talk to energy company,