Our Ixeo 590IT Sovereign is a 2016 5.99m Motorhome; Models produce between about 2015 and 2019 had the floor laminated with an environmentally friendly 'green' glue. Unfortunately. it was green but totally useless. About 8 weeks ago, I noticed our floor began to delaminate [2-3mm movement]. Camper UK at Lincoln are the appointed Repairers, and told me that a] for Vans 5 years or older, we have to contribute £1750 to the repair cost; and b] we cannort have the Repair work carried out until 2nd December 2024 [twenty four!]Your spot on with Workmanship the Burstner we saw was a Harmony Line 744 with end bed stunning Van but we're lmtd to 6 mtrs to fit on drive plus we only had our Eldiss 2mths , wish we had seen this model before we bought ours , never mind will enjoy what we have for the moment then maybe later look out for a Burstner 590 if the Lottery comes in.
Ours delaminated too, Perthshire Caravans relaid the floor (under warranty). Is there any way you could use them instead?Our Ixeo 590IT Sovereign is a 2016 5.99m Motorhome; Models produce between about 2015 and 2019 had the floor laminated with an environmentally friendly 'green' glue. Unfortunately. it was green but totally useless. About 8 weeks ago, I noticed our floor began to delaminate [2-3mm movement]. Camper UK at Lincoln are the appointed Repairers, and told me that a] for Vans 5 years or older, we have to contribute £1750 to the repair cost; and b] we cannort have the Repair work carried out until 2nd December 2024 [twenty four!]
We used the Van at the Kelso Rally and the delamination had worsened [as Camper UK had forewarned us]. with the deflection now the size of my palm [tennis ball+ circumference] and the top surface is flexing by about 12mm, bit like walking over a deflated beach ball ...
Steve
The Van is outwith Warranty, Jo, and Burstner's stance is quite uncompromising, £1700 contribution needed, take it or leave it; and on the Thread I found elsewhere. someone who floated the idea of a Class Action against Burstner reported the Hymer Group response as 'happy to see you in Court where we will fight you all the way'Ours delaminated too, Perthshire Caravans relaid the floor (under warranty). Is there any way you could use them instead?
As for contributing to the cost, this has been a known problem so it's clear the van flooring wasn't fit for purpose.
Start a blog highlighting the issue for others to see getting support fron others with the same issue a copy of the Hymer group response and potentially putting off new sales may change their mind.The Van is outwith Warranty, Jo, and Burstner's stance is quite uncompromising, £1700 contribution needed, take it or leave it; and on the Thread I found elsewhere. someone who floated the idea of a Class Action against Burstner reported the Hymer Group response as 'happy to see you in Court where we will fight you all the way'
Steve
sorry climbing up to bed in your seventies no thank you we like comfort not to mention getting up in the middle of the night a few times. our first m/h was a hymer drop down bed BUT that was 17 years ago . it looks like someone has chopped the back end off & its not that much bigger than a PVC & the European m/h's most don't come with a full size cooker . but at the end of the day you pay's your money & take's your choice so you have to look into buying a m/h that you won't regret buying . cheyenneLove this one , made the mistake of looking round our Dealership the other day and saw one similar to this looked on there site later guess what !!! It had gone grrr.Auto Trader Motorhomes - New and Used Motorhomes For Sale
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Nice idea, but a] Hymer owned by Thor Industries of US who will have access to company lawyers that I could only dream of; b] that I could never afford to pay; c] I'm 70 next month, and it's doubtful that any Case would be heard and finalised whilst I'm still alive; d] I've better things to do with my remaining timeStart a blog highlighting the issue for others to see geeting support fron others with the same issue a copy of the Hymer group response and potentially putting off new sales may change their mind.
Work not scheduled until December 2024 as I posted previously. On the bright side, I only have to save £100 per month to come up with my £1700 contribution ...Hopefully you'll get it sorted soon , must be a worry , think like with all Van's/Cars ect there's the chance of faults occurring.
On the Lyseo 594 the Bed drops right down so you don't need a ladder...just rob a Bank.... as said I'm lmtd to 6mtrs to fit on drive .sorry climbing up to bed in your seventies no thank you we like comfort not to mention getting up in the middle of the night a few times. our first m/h was a hymer drop down bed BUT that was 17 years ago . it looks like someone has chopped the back end off & its not that much bigger than a PVC & the European m/h's most don't come with a full size cooker . but at the end of the day you pay's your money & take's your choice so you have to look into buying a m/h that you won't regret buying . cheyenne
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Sounds like Hymer supply parts/ materials free of charge, you pay the labour charge.Work not scheduled until December 2024 as I posted previously. On the bright side, I only have to save £100 per month to come up with my £1700 contribution ...
Steve