Bought 5L of engine oil from Norauto Spain, who turned a simple transaction into a 3 act drama. Advertised at €41.60 instead of €54.00 but marked at the higher price in the store. 'You have to order online and click and collect for the discount ..'. The store is 300m from the Aire ... 'ok, I'll order online in this store and you can sell me the oil when your system alerts you. I can wait'.
'You have to register for an account to get the discount, using the Google App'
'I don't want to register another Google email A/c, I don't want to be bombarded with emails everyday, I just want to buy the bloody oil, and I don't want to be forced to use Google email, I prefer my own email, your systems are crap, and this is a dire way of conducting business. I just want to buy thecan of oil you are still holding ...'
Manager appears. 'Senor, I will sell you the oil at the online discount price, without you opening an account ...'
Elaine: 'Well, that was a fun way to spend an afternoon of our holiday. Can't think why everyone doesn't stop off at Norauto, Stephen ...' (Sunday name indicates I'm in bad books!)
Steve